A chat that looks like yours
Your assistant's name and picture, your colours and welcome message, on every page where it's installed.
Chat AI
Answer every visitor. Even while you sleep.
Chat AI answers questions about prices, delivery and products from what you teach it, in the visitor's language. It asks interested visitors for their details, saves them as leads, and your team can step in anytime.
app.rankflow.works/chat-ai/conversations
Conversations
Join any chat that is still going.
AnonymousWaiting
now · 3 messages
J. DoeTeam in chat
12 min · 6 messages
Anonymous
1 h · 2 messages
Anonymous
View contactDo you deliver on Saturdays?
AI
Yes - orders placed by Friday noon arrive on Saturday. Anything else I can check for you?
Can I talk to someone about a larger order?
Waiting for a personDismissJoin chat
Type your reply…
Illustrative screen with sample data
Why it matters
Visitors ask about prices, delivery and opening hours at all hours. A contact form makes them wait for an email, and many leave before anyone replies.
Chat AI answers them on the spot from your own site, notes, files and store products. By default it sticks to what you taught it and says so when it doesn't know, instead of guessing.
Interested visitors leave their details in the chat and land in your leads, ready for a follow-up. And when a conversation needs a human, your team takes over.
Chat AI
How it works
- 01
Teach it what you know
Give it your site, extra pages, notes, price lists or PDF files, and bring in your WooCommerce products. It answers about price, stock and variants and can show product pictures.
You doChoose what it learns
RankFlow doesMakes it searchable by meaning
- 02
Make it sound like your team
Pick the tone, the languages and how long replies are, and tell it what to ask and what to avoid. You can keep it strictly to your own knowledge.
You doSet the tone and rules
- 03
Put it on any website
One line of code works on any site, and on WordPress the RankFlow plugin adds it without code. Give the assistant a name, your colours, a welcome and suggested questions.
RankFlow doesConfirms when it's live
- 04
Turn conversations into leads
It asks for a name, email or phone when you choose and picks up details like a budget from the chat, never like a form. You reply to each lead by email from RankFlow.
You doReply by email
RankFlow doesSaves the lead and what they want
- 05
Step in when it matters
A visitor can ask for a person: your team gets an alert and takes over while the AI waits. Outside your hours, the AI keeps answering and takes a message.
You doDecide who joins and when
Chat AI in RankFlow
Real screens from a demo site with sample data. Select a screen to see it larger.
What you get
Answers in their language
It replies in whatever language the visitor writes in, or only in the languages you allow.
Leads ready for a follow-up
Everyone who left details, with what they want and where the chat started, sorted from New to Won, with CSV export.
Every conversation saved
Read any chat, see what the assistant couldn't answer and join the ones still going.
Fewer questions it can't answer
Every unanswered question is listed. Add the answer once, and next time it knows.
Works on its own. You stay in charge.
Runs on its own
- Answers day and night
Visitors get answers at any hour; your team hours only decide when a person can join. One switch turns it off.
- Saves leads for you
Anyone who leaves a name, email or phone is saved as a contact, with what they asked about. It has its own switch.
- Nobody left waiting
If no one from your team joins in time, the AI takes the chat back and offers to take a message.
- Knows your latest products
New and changed WooCommerce products are added to its knowledge, and deleted or unpublished ones are removed.
Always your decision
- What it knows
Your site, pages, notes and files go in only when you add them, and any source can be edited or deleted.
- When your team steps in
Whether visitors can ask for a person, who answers, your hours and how long before the AI takes over again.
- Every email to a lead
Nothing is written or sent for you. Each reply is yours, and a lead is marked Won or Lost only by you.
What you need
The chat on your website
One line of code on any website, or the RankFlow WordPress plugin.
Something to learn from
At least your site or a few notes. It answers from what it learned, not by browsing your site live.
Contacts, for leads
Leads are saved with RankFlow's Contacts module.
A WooCommerce store, for products
Product answers need WooCommerce on a WordPress site connected with the RankFlow plugin.
Plans and allowances
Included from Pro
AI work counts toward your plan's monthly limits. You always see how much is left, and you can request more whenever you need it.
See pricingFAQ
Common questions
Yes, at any hour. Your team hours only decide when a visitor can reach a person. Outside them, the visitor can leave their details for you.
By default it says it doesn't know instead of making something up. The question is saved so you can answer it once, and it can offer someone from your team.
No. One line of code works on any website, whatever it's built with. On WordPress, the RankFlow plugin adds it without code.
No. The chat has its own tone, Balanced, Formal or Casual, and its own instructions. Changing one never changes the other.
Yes, each email shows whether it was opened and how often. Some mail apps open emails on their own, so treat it as a hint, not proof.
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